HOTEL DIGITAL tv FREQUENTLY ASKED QUESTIONS

FAQ's

Please select a Question to see the Answer:

1. Why do I need to switch to digital TV?

Due to government legislation, between 2008 and 2012 TV services in the UK will go completely digital (Digital Switchover). The UK's old television broadcast signal (Analogue) is being switched off and replaced with a digital signal.

Any TV set that is not converted to digital when the switchover takes place will no longer receive TV programmes.

2. How can I find out what equipment will be needed to change to digital TV?

Hotel Digital TV shares your commitment in providing your guests with the best available TV viewing options and are on hand to answer your questions, guide you through your requirements and arrange for a free consultation by one of our Sales Managers.

Simply call us on 0800 074 2012 or e mail on sales@hoteldigitaltv.co.uk

3. What can I expect to pay for switching over to digital TV?

Our experts will guide you through our range of products and offer you a free quotation. We will provide you with low cost digital flat screen TV's supplied and installed from as little as £19.99 per week excluding VAT.

4. The comfort of our guests is important to us, how can we make the change without causing any disruption or mess?

Hotel Digital TV employs highly qualified engineers, enabling us to carryout our work with the guarantee of minimum disruption to you and your guests.

During installation we keep your old system working so that your guests are never without TV. We pride ourselves in our awareness of health and safety practices and ensure the avoidance of any trips and fall hazards by removing any mess as work is carried out. Check out our testimonial section and read for yourself.

5. How long will it take to arrange an installation?

From receiving your signed paper work we are able to offer a lead time of two to three weeks to commence installation.

6. Will the quality of programmes be affected and will I receive the same channels as before?

YES the quality of programmes will be affected!! Your guests will enjoy the highest quality digital audio and advanced video clarity with access to over 55 favourite channels available.

7. How will our guests know how to operate the new digital system?

All TV's contain an easy to operate menu selector supported by our own instruction leaflet. The user friendly guide will direct your guests to their favourite channel with ease and efficiency.

8. What happens if I have a problem with the system after installation?

Our after sales service is available to you so that no matter how small your problem, just contact us on our free fone number and we will be happy to assist - 0800 074 2012.

9. I need more information, what should I do next?

Contact a member of our team with any questions and we will arrange a visit from one of our Sales Managers to meet with you at your convenience and discuss the available options in more detail.

Hotel Digital TV is committed in providing you with the highest quality products and services to meet the requirements of you and your guests.